Important Customer Information

Incoming Call Completion Issue

In the last few months, some Oxford Networks customers have been experiencing an incoming call completion issue. These issues include: disconnected calls, fast busy messages, two rings and dead air, and garbled call sounds.  Oxford Networks is aware of these issues and actively involved in working to resolve them.  Unfortunately, this issue is a national problem involving many carriers and larger in scope than just the network that we control.  Click Here for information from the Federal Communications Commission that explains the issue and gives some suggested consumer action that you can use to help solve the issue.  Please feel free to contact Oxford Networks Support at techhelp@oxfordnetworks.com if you have any questions.

Email Scams Targeting Oxford Networks and Megalink Customers

Please be aware that we will not send you an unsolicited email asking for your account or personal information. If you ever receive such a message, do not respond to it and contact us directly if you have any questions. We may periodically call customers about account matters. If you receive such a call or are unsure about a call from us, please call us using the number on your statement, website or in the telephone book. We will be happy to help.